Aug 27 2020 08:23 AM
I have a Teams member whose account is locked and who does not remember his password. He emailed himself the code and entered it and it was accepted. The next step was texting a message to his phone but after entering his phone number, the submit button is unavailable (still grayed-out).
Any ideas?
Thanks
Aug 27 2020 08:34 AM
Aug 27 2020 08:56 AM
It's the free teams. He's trying to login with the account he's always had with Teams. Worked ok until today. He tried connecting a few times and then it locked him out. He can use "Forgot Password?" and he gets a code but when he's asked to provide a phone number to text to, the submit button never enables.
Aug 27 2020 08:57 AM