Teams Lag on PC but not on a laptop

Brass Contributor

Hello all.  I have been seeing an issue with Teams being a bit laggy when using my desktop with a webcam plugged in and audio from an ear piece.  However, when I switch to a laptop, there is not lag on either video or audio.  My desktop is less than a year old.  Bandwidth is no issue for my company.  The laptop is on wifi and the desktop is on a network.  Any ideas would be greatly appreciated

1 Reply

Hi @PKeller80   Complaints about lagging performance in the desktop are common, like in this ongoing thread in the community:  https://techcommunity.microsoft.com/t5/microsoft-teams/teams-performance/m-p/898206

 

We encourage you to vote on one of the related Uservoice items* but rest assured, Microsoft is aware of the problem and is working to improve performance.

*https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/38388058-slow-performance