Jul 14 2021 03:58 PM
I have a personal Microsoft 365 account. I have a Personal/Family account named "Personal" and then another account named "personal" that I get an error message for. Microsoft chat support cannot remove my duplicate account and instructed me to post here to get support. Can anyone here give guidance on how to remove this duplicate account?
Jul 15 2021 01:47 AM
Jul 18 2021 08:15 PM
@adam deltinger Yes, it's all tied to a personal Microsoft account with an outlook.com address. The problem is when I try to sign into the account, I get an error saying the user account does not exist....