Teams iphone App Notifications with two accounts

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New Contributor

I have two accounts connected to my iphone Teams app.

 

One account shows notifications that are not there. 

 

I've toggled the clear app data.

I've uninstalled and reinstalled the app.

I've cleared chache on my desktop app for the account that is showing false notifications.

I've turned notifications off in settings.

 

It seems to have tiggered when I changed my password, but not sure if that is a coincidence.

 

Any suggestions? 

 

4 Replies

@KylieLRogers also - I do have the Microsoft Authenticator app on my phone- not sure if that affect this issue.

@KylieLRogers this is happening to me as well and driving me crazy.  I have 2 customers on my phone too + my work account and I can never tell if they actually messaged me or if it's a bogus notification.  90% of the time there is nothing there.  It is very frustrating.  Did you ever resolve your issue?

I have the same issue, did you solve it?