Teams iOS app freezes while switching profiles

Copper Contributor

When switching between my main Teams profile and my Microsoft Guest profile, the screen just gets stuck on a "switching..." screen and never switches. I have logged out, and uninstalled Teams but the same thing keeps happening. I can't find any recent support articles. Any ideas?

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Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:


  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

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