Dec 06 2021 10:40 AM
When sharing my screen in MS Teams for Windows (10), the viewer is unable to see my mouse pointer. I am using a custom pointer but when I revert to the default one, it's still not showing. I can see my coworker's mouse pointer when they share their screen. It seems to be an issue with my computer.
I am using the latest Teams version. My Windows Update is up to date. I ran the Driver Easy app and it doesn't show I need a gfx driver update. Laptop is an HP EliteBook 840 G8.
Any suggestions on how to troubleshoot this?
Dec 13 2021 11:00 AM
Hi @Tony2019 This unverified resource may offer some suggestions: Mouse cursor does not appear when the customer is sharing screen from Microsoft Teams. (citrix.com)