SOLVED

Teams Glitch

Occasional Visitor

I have a student who cannot log into Teams for any of her classes (so it's not just my class that is the issue). She keeps getting the following message: There is a glitch. Sorry for the inconvenience. Please sign in again

3 Replies

@Mcfarlk 

 

Hi, please can you ask your student to try logging into Teams using the web client via browser as opposed to the desktop app.  She can do this by browsing to https://teams.microsoft.com.  If it works OK here, then there are some steps we can take to advise her how to troubleshoot the desktop version.

@PeterRising this is an issue reported several moths before, microsoft have to provide a solution to this, many users have this error message 'there is a glitch sorry for the inconvenience please sign in again', 

best response confirmed by ThereseSolimeno (Microsoft)
Solution
Yes this does crop up now and then. This article https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_teams-mso_o365b/teams-cras... provides a potential solution