Sep 18 2022 11:03 AM
Hi,
I've signed into Teams with my live.com account (free personal Microsoft account), so expected to gain the features advertised as the free edition of Teams as I have no Microsoft 365 subscription. However when I look up friends and family, even when they're online and show with a green status, I'm unable to call them, as the options are greyed out:
I've tried this from the web browser version as well as the installed app. Am I incorrect in assuming that I should be able to call friends and family on free Teams? If not, does anyone have any ideas on how to fix my account please?
For clarity, if I click the Meet option, I can join a meeting with no issues.
Sep 18 2022 01:01 PM
Sep 18 2022 01:13 PM
Sep 19 2022 01:03 PM
Sep 20 2022 06:35 AM
Oct 23 2023 08:32 AM
@ChristianJBergstrom but if the free Outlook.com user uses Skype instead of Teams Free, it works. Is this the supposed behaviour?
Nov 08 2023 09:51 PM - edited Nov 08 2023 09:52 PM