Teams for IP Phones - Speed Dial / Favorites / Personal Contacts

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Occasional Contributor

When will the teams for IP phones application support Speed Dial groups like the desktop app?

8 Replies
Hi @Ryechz

There is currently a uservoice open for this. Hasn't been picked up yet.

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36477010-speed-dial-for-teams-...

I voted. Would recommend you vote too and drive as many people to this uservoice in order to push it up Microsoft's priorities. Would be a great feature to have.

It is a fairly recent addition to uservoice, hence the lower numbers currently, but this can be expected to grow.

Hope this answers your question.

Best, Chris

@Ryechz Microsoft announced at Ignite that Favorite/Speed Dial support will come to the Teams IP phone client next year (2020).

 

https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/What-s-new-on-Microsoft-Teams-phones-Ign...

It's March, and we still don't have this capability that literally EVERY business phone system in the universe has. I don't understand how the product ever got released without this capability. Speed dial should have been right behind "Dial tone" on the to do list.

 

This is particularly frustrating because the webpage for the Poly Teams phones show a screen with speed dial/favorites. Really deceptive marketing. I don't blame Poly: I'm sure they were told by MS that the functionality was just around the corner. 

@David Stradley can you provide a link to where you see this at?

 

@Jeff_Schertz Here's a demo video by Poly personnel showing what certainly appears to be speed dial links. Screenshot attached.

@David Stradley Ah, that's actually the Call History you are seeing there.  I believe the images Microsoft provided in their Speed Dial/Favorites announcement look very similar so I can see where it can be confusing.

 

@Jeff_SchertzParticularly so since speed dial is so ubiquitous that no business phone buyer in the world would think for so much as a second that a business phone system wouldn't have that functionality.

@Ryechz  This cant be a technical problem, it has to be a feature choice by somebody...   2 years for speed dial...  so unacceptable.    I have S4B poly vvx's and we are being pushed to migrate to teams without a comparable feature set.    Do they think nobody really uses this?   why would they put the feature in the desktop but not mobile or deskphone versions?   The Nov 19 ignite article shows the screen.   No update on uservoice, i guess we need more votes.    Poly has to be unhappy, as no one will buy MS vvx item as its not really teams compatible, and why would you buy the ccx when this feature is not there yet.

Frustrating.