Jul 28 2020 09:25 AM
The Sync button is only available on our Macs (desktop app and Chrome). Our Windows computer do not have the Sync button (desktop app and Chrome). Teams app versions listed below. Has anyone else seen this behavior? Any ideas on how to resolve this for our Windows users would be helpful.
Mac Teams Desktop App Version 1.3.00.18164 (sync was there in version 1.3.00.362)
Windows Teams Desktop App Version 1.3.00.19173 (64-bit)
Windows 10 (several versions tested), in and out of our AD domain
Jul 28 2020 11:58 AM
Jul 28 2020 12:34 PM
@HenryPhillipsNimbitech Yep, the OneDrive for Business Client is installed in Windows. If it wasn't it would prompt me to install it, if I had the sync button to select.
Several versions of Office on the Mac (2016 and newer) as well as Windows (2016 and newer). All the same, sync in MacOS Teams client not in Windows.
Yes, in Windows the sync option is there in Sharepoint and I can successfully sync with the OneDrive client.
Jul 28 2020 02:11 PM
Solution
Mmmm, not sure then.
You could try the suggestion on: https://teams.rocks/2017/12/16/sync-teams-files-with-onedrive/#:~:text=If%20the%20Sync%20Button%20is... not sure how much legs it has though.
Also and I appreciate this doesn't give you an answer but I can confirm that the Sync option is present in that version of Teams for myself on Windows.
For information my Windows version is: 10.0.19041.1
Thanks
Henry
Jul 29 2020 07:38 AM
It was a long shot but I followed the steps in that link you shared and the sync button showed up in my Windows Teams client. Very odd that it was only our Windows clients.
Thanks for your help!!
Jul 28 2020 02:11 PM
Solution
Mmmm, not sure then.
You could try the suggestion on: https://teams.rocks/2017/12/16/sync-teams-files-with-onedrive/#:~:text=If%20the%20Sync%20Button%20is... not sure how much legs it has though.
Also and I appreciate this doesn't give you an answer but I can confirm that the Sync option is present in that version of Teams for myself on Windows.
For information my Windows version is: 10.0.19041.1
Thanks
Henry