SOLVED

Teams Files Backup and Restore

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Occasional Contributor

We are trying to roll teams out to more departments.  Since the goal is to not have IT admin in each team how can an owner of a team restore deleted files from a channel?   Along those lines if that is not possible how can an o365 golbal admin restore a deleted file?  Or is it better to link to a sharepoint document library? 

23 Replies
Hi,

Haven't tested Teams yet, but from what I gathered every channel is just a folder in the default document library of the linked Office 365 Group, which in turn is just a simple document library in SharePoint. In SharePoint there is a Recycle Bin (and an additional one for SharePoint Administrators).
So either Team Member should be able to restore from that recycle bin if you navigate to the document library/sharepoint site.
I would assume there is no visible restore file option in the Teams App yet.

Hello Vivek,

 

We are aware of an issue where Files deleted via the Teams client are not properly recycled and are investigating. Any member of a team or admin should be able to recover deleted files.

 

Thank You,

 

Kyle - Microsoft Teams PM

Thanks for the reply.  How exactly can I restore a deleted file?  I dont see an intuatitve path to perform this operation.

Click on the elipsis in the Teams App command bar (to the right of the Teams name). Choose Open in SharePoint, this will provide access to the Recycle bin which should contain the deleted file (but is is currently not working) 

Dean

 

Thanks for your help.  I am the team owner and I do not see that option.  Do I need to be 0365 Global Admin to see that?  Screenshot attached.

best response confirmed by Vivek Desai (Occasional Contributor)
Solution

I doubt that you would need to be an O365 global admin, I'm not in my tenant and this is what I see,

 

TeamsMenu.png

ok this helps I was clicking the wrong '..." I was using the left nav bar.  Thanks so much for your help.

Hi Kyle, is there an ETA on this feature? Feels impossible to deploy files before a proper restore function is in place.

Thanks
josef
+1 to an update of the recycle bin issue...it's strange you have not working it

Any update on this feature?

Deleted document recovery from the SharePoint Recycle Bin is now available in the latest Microsoft Teams release for channel files and SharePoint tabs. Please update your clients and sessions to get the changes.

 

Note recovery is not yet functional for OneDrive files. We're working on it!

Wonderful news Kyle!

 

Thanks so much.  I have tested and verified that deleted files in Teams now appear in the recycle bin in Sharepoint.  Will this also work for deleted channels?

No, it won't work for deleted Channels...A Channel is not a SharePoint "only" element so if you delete de Channel what you will see (just verified) is that the Channel will dissapear from Teams, but the folder in the SharePoint site with the channel name will still be there...should it be deleted from SharePoint? I think so...it might have happened I didn't wait enough time to got it deleted :)

As Juan has astutely pointed out, channel deletion behaves differently. We currently do not delete the channel's folder in SharePoint when the channel is deleted.

 

We're working on comprehensive delete and recovery for both teams and channels.

Point, shoot, aim. Just like everything else. 

The team wiki was accidentally deleted, I can see it in recents on SharePoint but cant restore, copy or paste. Any help on this would be appreciated

I was able to restore the folders deleted however, I don't see the files on it. I see the files but after a second, it disappear and looks deleted. Every folder that I went, I see the files and will just disappear. Anyone know other ways to restore the files? Thanks.

Seems like a bug! If you restored from the recycle bin and they are now gone from there , they should already be restored! And as you say, you see them!
Try access the files from another device!

But I f you see files, then they disappear I would let MS now

Thanks Adam. I asked my team and they had the same problem using their own machine. We see the files and it just disappear. I contacted MS and waiting for their reply. Hoping they will get to me as soon as possible.