teams file icon broken

%3CLINGO-SUB%20id%3D%22lingo-sub-2620322%22%20slang%3D%22en-US%22%3Eteams%20file%20icon%20broken%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2620322%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22JinChen_0-1628262406931.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F301090i73E0FCD0549A0B7B%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22JinChen_0-1628262406931.png%22%20alt%3D%22JinChen_0-1628262406931.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EHi%20All%3C%2FP%3E%3CP%3EAll%20my%20file%20icon%20is%20broken%20and%20shown%20like%20this%2C%20in%20every%20channel%20file%20and%20file%20app.%20This%20issue%20appears%20since%20yesterday.%20My%20teams%20is%20running%20on%20latest%20update%20with%20public%20preview%20turned%20on.%20I%20have%20also%20cleaned%20cache%2C%20but%20no%20luck.%20My%20windows%20is%20on%20windows%2011.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPls%20help%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3CP%3EJin%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2620322%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFiles%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2620670%22%20slang%3D%22en-US%22%3ERe%3A%20teams%20file%20icon%20broken%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2620670%22%20slang%3D%22en-US%22%3EIll%20make%20sure%20to%20report%20it%20via%20help-%26gt%3B%20Feedback%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2620960%22%20slang%3D%22en-US%22%3ERe%3A%20teams%20file%20icon%20broken%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2620960%22%20slang%3D%22en-US%22%3EIn%20addition%20to%20Adams%20reply%20I%20just%20want%20to%20add%20that%20features%2Ffunctionality%20included%20in%20Public%20preview%20might%20not%20be%20complete%20and%20might%20undergo%20changes%20before%20becoming%20available%20in%20the%20public%20release.%20They're%20provided%20for%20evaluation%20and%20exploration%20purposes%20only.%20Which%20is%20good%20to%20know%20%3A)%3C%2Fimg%3E%3C%2FLINGO-BODY%3E
Frequent Contributor

JinChen_0-1628262406931.png

Hi All

All my file icon is broken and shown like this, in every channel file and file app. This issue appears since yesterday. My teams is running on latest update with public preview turned on. I have also cleaned cache, but no luck. My windows is on windows 11. 

 

Pls help

Thanks

Jin

5 Replies
Ill make sure to report it via help-> Feedback
In addition to Adams reply I just want to add that features/functionality included in Public preview might not be complete and might undergo changes before becoming available in the public release. They're provided for evaluation and exploration purposes only. Which is good to know :)
Thank you very much. I tried to switch off the public preview, but the issue persists. Maybe I have to wait for next update
A user in my company has the same problem with the broken folder icons in Teams.

Is there any explanation for why this is happening?
Does anyone have a solution for it?

I already tried a restart, deleted the cache - but it didn´t work.

@Jin Chen  - This worked, Hope it will be helpful.

Flush your DNS
Hold down the Windows Key and press X.
Click Command Prompt (Admin).
When the command prompt opens, type ipconfig/flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter. Restart the system.