Teams Enhancement Request: Caller ID follow through for Blind Transfers

Copper Contributor

My organization is currently in the process of migrating from Centrex/copper and Skype to Teams Telephony.  One of our most frequently requested features has been the ability for the originating Caller ID information to be transferred during a 'blind transfer'.  Currently, the CallerID of the user initiating the transfer is the ID provided only, which does not provide any usable information for the final recipient of the call.

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