Mar 22 2022 11:11 AM
My organization is currently in the process of migrating from Centrex/copper and Skype to Teams Telephony. One of our most frequently requested features has been the ability for the originating Caller ID information to be transferred during a 'blind transfer'. Currently, the CallerID of the user initiating the transfer is the ID provided only, which does not provide any usable information for the final recipient of the call.
Mar 23 2022 12:13 AM