Feb 21 2022 08:45 AM
Hello,
I'm sending some notifications to a Microsoft Teams channel e-mail address, and some other receivers. Unfortunately the messages are not posted by Teams in the channel.
Please note that the messages *are* sent, and everybody else is receiving them, so there's no issue at the sender side.
I've sent messages from my Gmail to the Teams email address and they were correctly posted. So maybe the "problematic" messages are marked as Spam and refused by Teams?
Is there any way to whitelist them?
Thank you,
Razvan
Feb 21 2022 08:59 AM
Feb 21 2022 09:30 AM
Feb 21 2022 10:55 AM - edited Feb 21 2022 11:04 AM
@RazvaRo Hello, I would like to add these links to the conversation.
The following are a few reasons why sending an email to a channel can fail
"Troubleshoot email failures"
Allow users to send emails to a channel email address
"Check to make sure that the domain for the sender's email address isn't blocked in Teams Admin Center"
"Next, you need to make sure you have the necessary rules in place to ensure the email to the Teams channel email address isn't blocked." I.e. you can configure a custom anti-spam inbound policy.