Teams Direct Routing considerations with multi region enterpise

Jason Childs
Occasional Contributor


I am planning a Teams direct routing solution for a client who's tenant is located in Europe. This will be the first site for PSTN services via direct route which will be supporting 100 or so staff in Australia. My understanding direct routing is that the SBC will establish a trunk by resolving to, and which should return an IP of the closest edge to the location of the SBC.

Are there any other considerations required when providing PSTN to sites that are in a different global region to the primary tenant?




3 Replies

Hi, is a Global FQDN will make sure that your SBC is always connecting to the closest datacenter. So for a SBC in Europe connecting to will be connected to Microsoft datacenter in Europe and will connecting to a datacenter in USA. 


If possible you should place a SBC in Australia, then you will be able to use Media bypass (when released) so that media traffic goes from a user to SBC and directly to your SIP trunk. You can also use Calling Plans in Australia if you don't want to place a SBC there.


For other locations you should check if there is any local regulations, like local breakout for emergency numers (112, 911, 000). Some countries have regulations so you are not allowed to send out PSTN calls on IP connections.



Hi Linus,

Thanks for the clarification.


Yes, Calling Plans are available in Australia but they are provided by one of carriers direct (Telstra), not Microsoft. At this time, that service is only available to Australian based tenants.


They are working with Microsoft on a product that will allow usage for international tenants, it's just some time off at this point.





@Jason Childsand others.


Take a look at my blog on Direct Routing to understand what you can encounter. You find it here.


best regards

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