Mar 21 2020 05:36 AM
Hi everyone,
I have a big client in UAE with a question about MS Teams Dial In Conferencing.
Currently, in MS docs, it says for the UAE country:
Are toll numbers available? (NO)
Are toll-free numbers available? (YES)
So when I go to Teams Admin, under Conference Bridge, I can't see UAE number for Shared Toll number I had to add a dedicated toll-free number and communication credit.
My question is : whenever someone dial in to a conference, the charges are deducted from the communication credit? or only when someone wants to call out a phone number and add a remote participant by calling his phone?
Mar 21 2020 05:45 AM
Mar 21 2020 05:46 AM
May 19 2020 02:08 AM
Thank you for your post. How did you add a dedicated toll-free number for UAE? I have followed the instructions here but the UAE doesn't show up in the drop down options of country list.
https://docs.microsoft.com/en-us/microsoftteams/getting-service-phone-numbers
May 19 2020 03:17 AM
@FBCgulf I checked now and can't get UAE numbers anymore so something changed. Since it is listed as available in the docs I suggest that you contact Microsoft Support.