Teams crashing

Valued Contributor

Hello Teams Community

 

Please I need your help on this issue

 

External Teams meetings make Teams crash/freeze when waiting in the lobby.

 

On the second attempt to connect to the call I am able to join however there is no audio.

 

When clicking on the meeting URL it takes me to a web page that gives me a choice to open it up with Teams web version this again gives the same results as using the desktop app.

1 Reply
Please seek tech support assistance at answers.microsoft.com, where there are authorized Microsoft agents available to further troubleshoot with you until your issue is resolved.