Nov 24 2020 05:20 AM - edited Nov 24 2020 05:59 AM
Hi.
I have had problems with teams crashing when I join meetings with my camera on since yesterday 23/11 - 2020. I can join calls/meetings without my webcam on, but when I start it when im inside the call/meeting teams crashes immediately. Even if I go under Settings -> Devices teams crashes because of the camera is being used.
I have tried to:
- Reinstall my drivers for my webcam (Logitech c920)
- Updated teams to latest version
- Restart computer several times
- Run teams in windows 8 compatibility mode
- Run teams as an administrator
Anyone who have any clue what it can be?
Nov 25 2020 07:50 AM - edited Nov 25 2020 07:53 AM
Hi @Alex_eken There are a ton of articles online with troubleshooting advice for cameras that don't work in Teams, like this one: How to fix the camera not working on Microsoft Teams | Windows Central
Failing all else, I might suggest that you open a ticket at our answers.microsoft.com tech support site for personalized service.
Nov 25 2020 09:33 AM
SolutionNov 25 2020 09:33 AM
Solution