SOLVED

Teams (CLoud ID) presence with a Outlook (On-premise AD ID)

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Contributor

I have a question about Teams' presence.

If a user is using Teams with a cloud ID (Azure AD),

his Outlook (Exchange On-pre) is using an On-premises ID (AD),

the Azure AD didn't sync with On-prem AD.

 

What will the presence change between Teams and Outlook?

※Teams presence and Outlook state are based on Office 365 ID or App?

Is there will has some effect by Exchange on-pre or Exchange On-line?

1 Reply
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution
Hello,

The presence states between two accounts/users that are not synced would be treated distinctly. If a user signs in to Teams with Account A and signs into Outlook with Account B, then they would have their own presence states. Likewise for vice versa.

Presence is a service that apps use. Outlook, Teams, Skype, etc... If those apps use the same user ID, then their states would propagate across those apps for that ID.

Thanks,
Jason Schumaker
Senior Program Manager