Jun 05 2020 01:50 AM - edited Jun 05 2020 01:52 AM
After the latest windows update Microsoft Team's chat area not showing up the messages. I tried re-installing teams but no luck. Can anyone help me out
Thanks,
Gnaniyar
Jun 05 2020 01:03 PM
@Gnaniyar is it something with your desktop client or is it something with your account, have you check that on another computer, mobile or even the web version.
Also what particular windows 10 update you have done it is a version update or any patches updates?
Jun 06 2020 12:18 AM
@PDostiyarYou are correct. It is not working on my personal computer. But I am able to get that area on my mobile as well my office machine.
I am also not sure of what was the windows update that was installed on my machine. What else I can do to resolve this ?
Regards,
Gnaniyar
Jun 06 2020 12:31 AM
SolutionJun 06 2020 08:35 PM
@adam deltinger Thank you so much. I followed the steps from the link that you have shared and the issue got resolved. I got my chat area back
Thanks,
Gnaniyar
Jun 08 2020 01:04 PM
@Gnaniyar Thanks for the confirmation, Also Thank you @adam deltinger for the link and details shared...
Feb 23 2021 11:30 AM
@adam deltinger thank you so much! This has helped me so much 😄
May 07 2021 09:48 PM
Sep 24 2021 08:26 AM
Teams android app not showing chats list. v1416/2021134301
Chat started showing after removing pinned items.
Sep 24 2021 08:33 AM
Sep 28 2021 09:18 AM
@adam deltingerHad this issue with a customer. Advised them to log out of everything MS, then only log back into Teams. Issue cleared itself.
Oct 06 2021 01:51 PM
@Gnaniyar this article and powershell script fixes it. I had to restart after to get my messages back. But good to go! https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
Jan 24 2022 11:56 AM
This fixes the problem temporarily but why does it keep happening. I find myself closing and reopening a couple a times or more a day. Still needs to be looked into.
Mar 16 2022 06:52 AM
It is March 16, 2022 and I am having this same issue. @Gnaniyar Were you able to find a solution for this?
Mar 16 2022 10:17 AM
@saldridge1155 not a 100% sure, but I have not had the problem lately so an update may have fixed on my end.
Jul 21 2022 03:12 AM
Aug 26 2022 12:38 AM
how to enable chat option@adam deltinger
Dec 28 2022 05:18 AM
@adam deltinger I was having the same issue. I tried as you suggested and it worked. Thank you
Jun 06 2020 12:31 AM
Solution