Teams chat history in shared meeting rooms

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New Contributor

We have a resource (room) account for our meeting room which works great for booking the room. That account is logged into from a Windows PC in the room (attached to a touchscreen) so that users can join the room the Teams meeting for VC.

 

The problem is that any chat history is retained. As this is a shared room in which confidential matters can be discussed, it is not appropriate for the chat history to be visible in the room after the meeting has ended. Is there any way to automatically wipe-down or prevent the Teams chat from coming through in the room? We are resorting to manually hiding each chat one by one, but this doesn't seem substainable. 

 

Many thanks in advance for any assistance. 

5 Replies

@AnilGupta use a Teams Meeting Room device rather than a shared PC, it will maintain confidentiality and is broadly a better experience for use in meeting rooms.

We had same concern with one of our customers and we used the below solution.

Create a new Messaging policy, with CHAT feature turned off. Assign this policy to all resource accounts used to login to the meeting room PC's which will disable the chat completely in Teams.
Suggest users to chat 1:1 in case if they need to during the meeting or can use their own accounts to chat.

@rjayaraj 

 

after applying the policy like you suggested chat is disabled for the resource account however the chat history persists in the resource account for chat between other participants.

@Patrick Reid Correct, the policy is better called "Contribute to chat" as it doesn't hide or remove the chat feature. There is no way currently to remove chat entirely from the regular Teams client.