Feb 17 2020 01:12 AM
Hi all,
For the last two weeks I am experiencing issues with Microsoft Teams.
The issue is that the Android app does not loads one of the channel's conversations (the channel name is 'General'). When I choose the 'General' channel, it just loading forever.
Worth to mention that the issue exists for me in the Android app only. in the Teams web application and Teams Windows application I can see all channels history and interact with them. as for IOS app I dont know since I am not using an iPhone.
I experience the issue about two weeks ago for the first time:
1. I tried to wait for a bit and see if it issue with the server that will be solved with time.
2. I tried to clear cache and storage for the Microsoft Teams app.
3. I tried to uninstall and the install the Microsoft Teams app (all from Play Store).
I am using Phone with Android One version 9.
Microsoft Teams app is up to date for the latest version available in Play Store (version 1416/1.0.0.2020012501)
Can anyone please assist me to understand why the channel refuse to load in the Android app?
thanks,
Amit.
If any additional information is needed, I will provide it here :)
Feb 17 2020 02:10 AM
Feb 17 2020 05:12 AM
I have only one team, with several channels, and yes, it is happening only in one channel
Feb 18 2020 10:23 PM
Feb 26 2020 11:06 PM
Mar 19 2020 12:22 PM
Mar 19 2020 12:48 PM
Mar 21 2020 10:26 PM
@a2k123 Im also having this issue, it is only for one channel and no matter what I do, I cant get the app to update the chat history. Works fine on IOS app and windows App.
Apr 03 2020 01:53 PM
Apr 05 2020 10:31 AM