Aug 08 2020 07:21 PM
Every time I open Teams on my MacBook Pro (running OS 10.15) it changes the FaceTime settings which does not allow me to accept phone or FaceTime calls on my MacBook. Under FaceTime Preferences, the "Default for calls" is always changed back to Teams even after I have changed it to FaceTime. I have already spoken extensively with Apple about this issue and they believe it is a Microsoft/Teams problem.
I have already tried deleting Teams and re-installing the program. It didn't work.
This is beyond frustrating because I need to use Teams for work but also need to accept incoming calls
Aug 10 2020 05:53 AM
Hello @rlh175 Sorry to hear you're having this issue. I found a response on our answers.microsoft.com tech support site that, while not exactly the same as yours, has a suggestion for changing your settings. If this post doesn't help, I recommend opening your own request at Answers for more personalized service. https://answers.microsoft.com/en-us/msteams/forum/all/facetime-trys-to-dial-calls-through-teams-prog...
Aug 10 2020 06:15 AM
@ThereseSolimeno - As my original post stated, I have already deleted and re-installed Teams and that did not fix the issue.
Jan 18 2021 10:17 AM
@rlh175 have you find the solution? it causing errors.
Jan 18 2021 01:51 PM
@elprofesor - no the issue is still present.
Apr 18 2021 02:28 PM
Apr 20 2021 10:49 AM
@mvgfr agree. super frustrating. how do we prevent Teams from taking over the default for calls box?