Teams calls meeting ends automatically

Occasional Contributor

Hello everyone,

We have rolled out Teams globally and all is well except we have a few users that automatically get disconnected from calls or meetings.  It seems like there is a setting that they get disconnected at 27 minutes.   It is very strange just a handful of users out of thousands.  

1 Reply
Hi,

This happens specifically if there is some kind of a similar process running on the desktop which could be causing the issue with Microsoft Teams. Hence the calls is getting disconnected.

In my users case the anti-virus used to run a process after every 30minutes which was causing the issue with Teams Client. It could also be a Third Party App conflicting with Teams.

With Regards,
Satish U