May 25 2021 04:19 AM
Hello
Is anyone having problems with the new Calls channel ?
May 27 2021 02:36 PM
Yes, these are symptoms we see for our agents too. It appears to be a front-end issue (visual) issue? Anyway, our workaround has agents ignoring the channel queue 'Calls' tab toggle and setting their queue availability from "Settings > Calls" within the Teams app. Hopefully, Microsoft cleans up that calls tab soon.
Jul 12 2021 01:45 PM