Teams Call Transfer - Hiding Transferred Number

[Mondas]

I have a query which i hope someone can help me with. Here's the example:

User A makes a teams call to User B who then transfers the call to User Cs mobile phone. Once the transfer is made User A can see User Cs mobile telephone number. 

In our case, we do not want User Cs mobile number to be visible to User A as we want to keep User Cs mobile number private. 

Any ideas?

[#2 · Accepted solution]

Hi @Mondas

Uservoice for this here:

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/39296260-hide-personal-cell-ph...

I get a lot of feedback about this an the ask to obscure the forwarded number. Whilst we all know that uservoice is going away, I would still vote up on it because they should be carrying them along to the new system. I will put it on my list to raise to the PG, but if you see an AMA come along, I would raise this there as well. Hopefully, with enough asks it'll get on the roadmap.

Hope that answers your question

Best, Chris

[#3]

Has there been any updates on this issue? Its been 2 years!

[#4]

Hi @Mondas 

Unfortunately, looks like Microsoft didn't carry the Uservoice forward to the new feedback site. However, I have looked through and found new asks here:

Allow caller ID Policy to forwarded calls · Community (microsoft.com)

HIDE CALL FORWARDING NUMBER · Community (microsoft.com)

Would recommend you vote up on them to help push them up the agenda, and also get others to do the same. I believe that there should be the ability to mask forwarded calls on a service number so have voted up personally on both of there

Hope that helps

Best, Chris