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Teams Call Queue Announce Position to customer.

Oliragg
Copper Contributor

‎Apr 28 2022 07:45 AM - edited ‎May 04 2022 01:48 AM

‎Apr 28 2022 07:45 AM - edited ‎May 04 2022 01:48 AM

Teams Call Queue Announce Position to customer.

Hi,

Is it available to allow customers to know where in the calling queue?

For example:

"you are number 3 in the queue, please hold"

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Vasil Michev

‎Apr 28 2022 08:55 AM

‎Apr 28 2022 08:55 AM

Re: Teams Call Queue Announce Position to customer.

The feature has been requested previously, best vote it up over at the Feedback portal: https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472
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