Apr 28 2022 07:45 AM - edited May 04 2022 01:48 AM
Hi,
Is it available to allow customers to know where in the calling queue?
For example:
"you are number 3 in the queue, please hold"
Apr 28 2022 08:55 AM
Dec 10 2023 12:44 PM
We also want this. We requested on the Feedback / User Voice site as well.
Teams Call Queue - Announce Position to Customer · Community (microsoft.com)