Teams Call Queue Announce Position to customer.

Copper Contributor

Hi,

Is it available to allow customers to know where in the calling queue?

For example:

"you are number 3 in the queue, please hold"

2 Replies
The feature has been requested previously, best vote it up over at the Feedback portal: https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472

@Oliragg 

 

We also want this.  We requested on the Feedback / User Voice site as well.

Teams Call Queue - Announce Position to Customer · Community (microsoft.com)