Dec 07 2021 11:42 AM
Dec 07 2021 11:42 AM
I have the new Microsoft Modern Speaker and Modern Bluetooth headset for Teams. Recently the "Teams" button stopped working on both. If I understand how it's supposed to work when I press it while Teams isn't running it should start Teams, if Teams is running it should bring the application into focus (bring it into the foreground) and if it's running and a meeting starts it should flash and when pressed should join the meeting.
Pressing it now just causes it to blink and do nothing. Is anyone else having this issue? I am running Windows 10 and 11 (has the same issue whether it is on either OS version).
Sep 13 2022 04:58 AM
This is so frustrating that the button does not work correctly in all Teams environments. Different versions of Teams allow the Phone button to work. Recently my company upgraded teams to allow direct dial with a phone number and now the phone button works both to answer Teams call , Phone calls and end the events. @Alvin_Wong
Feb 23 2023 03:58 PM
Feb 23 2023 04:14 PM
as of today, the buttons still work on my teams account. It's frustrating for sure.
Feb 23 2023 04:24 PM
Aug 16 2023 08:05 AM
Aug 16 2023 06:39 PM
@Carol Chisholm are you referring to Teams calls using the headset or any calls ie. Phone Link, Zoom, or any non-Teams call? I can test with mine.
Aug 22 2023 05:26 PM - edited Aug 22 2023 05:27 PM
After struggling with this for a while, I found the Teams button will only work if the Moder USB-C Speaker is set as the default microphone on Teams. We were using another mic, but changing the default to this device makes the Teams button work again. Hope this helps.
Aug 23 2023 07:18 PM
@Ariz_1860 Thanks for the tip unfortunately still doesn't work. Were you referring to the commercial version of Teams. There are two. It works on the commercial version (the version for work) but doesn't work on the "Friends and Family" version that ships with Windows 11. It worked a year and a half ago and Microsoft broke both versions. They fixed the commercial version like a month later but never fixed the Friends and Family version. I guess they figure this device is only for work. Kind of sucks and they broke both this device and the Bluetooth Teams headset. They work for voice and sound, but the Teams button does not. Kind of like the only reason people would buy them as there are many better options if you just want that.