Jul 08 2021 08:54 AM
I have an issue where Teams voice calls will disconnect if another softphone application rings in. For example; i will be on a Teams voice call. My other app (called Worktime) is a softphone. When the softphone is called I get a notification to either Decline or Accept. If I click on Decline, both the softphone AND the Teams call ends. However, if I'm on the softphone first and someone calls me on Teams, both seem to work simultaneously. Windows is updated and so are the hardware drivers. The default audio and microphone devices are the same in Windows and both applications.
Jul 10 2021 09:01 AM