Teams audio conferencing license pending after 7 days

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New Contributor

A customer of mine is trying to setup up audio conferencing licenses on several user accounts so they can have a dial in number etc.  After a week or more it's still showing as pending...any ideas?  I opened up a ticket with Microsoft 2 days ago and have gotten no response, I know their slammed but hoping to get a quicker response here.

3 Replies
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Hi @mncomputerguy2020 

 

There are multiple on-going provisioning issues with the Microsoft Teams and Office 365 Services. I would recommend to request the customer to remove the license wait for 4 hours and re-assign the licenses. This would re-trigger the provisioning of the user account for the Audio Conferencing Services.

 

With Regards,

Satish U

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@Satish2805 

 

Thanks I'll give that a try

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@mncomputerguy2020 

we have also this issue for some users (1 user got the audioconference license after minutes but 2 other wait since a few days)

 

do you have any updates?