05-24-2019 07:39 AM
05-24-2019 07:39 AM
our skype environment is hybrid with 0365. We have users with a E5 license and have started uses Teams more and more. I noticed that they don't have the audio conference dial in number. When I try to enable audio conferencing in the port it fails with "We weren't able to enable the conferencing bridge."
The users that have been migrated from skype onprem to skype o365 I don't have the issue enabling conference bridge. Is it possible to use the teams conference bridge without moving the user to skype o365?
05-24-2019 08:08 AM
Sorry I wasn't clear.
I'm not trying to use our onprem conferencing.
We E5 licenses it includes Microsoft audio conference with teams.
The issue I'm stuck at is that I can only enable audio conference in teams if the user is using skype o365. it seems like skype o365 is still tied with teams when it comes to voice features.
05-24-2019 12:00 PM
@Jason Benway Ah ok, I understand.
I thought they fixed that. I had opened a case with Premier a few months back for the same issue and it was supposed to have been fixed by April 1. When I tried to enable audio conferencing on an on prem homed account I was getting an error. I can confirm it's now working for me.
After you've chosen a service number, assigned a license to a user and tried enabling audio conferencing, are you also getting an error? Even though you're using Teams, do you still have a Skype license assigned to that user?
05-31-2019 01:12 PM
Just tried again with an user that has a E5 license. is currently homed with skype onprem (not enterprise voice)
When I try to enable the audio conference and save I still get the "We weren't able to enable the conferencing bridge."
I can move him to skype o365, but then it send updates to all his meetings. I just want him to have a audio conference bridge for his new Teams meetings...
06-05-2019 01:09 PM
Thanks I opened a ticket today and we fixed it with the one user I was focused on. I'll try more later.
The command I ran was
wait a few minutes then I could enable audio conferring for the user.
07-24-2019 06:34 PM