TEAMS app closes when opening PowerPoint

[nailabastos]

I use teams on my smartphone and it works normally to open meetings, join meetings. But as soon as they start showing slides via powerpoint, the app closes by itself, not letting me stay in the meeting. I've already cleared the money, uninstalled and installed the app again. I even reset my smartphone, but I still can't attend a meeting that displays slides. Please, I need this help. I await this return, thank you!!

[#2]

@nailabastos  

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized Microsoft agents:

• Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create

• Additional tech support is available at support.microsoft.com or Answers.microsoft.com.  There are also lots of troubleshooting resources available on YouTube or at Get help in Microsoft Teams - Microsoft Teams | Microsoft Docs