Teams and Channels - Private Vs Public

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Highlighted
Occasional Contributor

Hello,

I'm interested in hearing from folks regarding how they've setup their Teams environment.  We are currently in beta/pilot stages and having a debate regarding pubic or private channels.  I've read MS's best practice, which is to only create private channels when necessary.

 

I currently have the creation of private channels turned off, but some folks in my group created a couple before I did that.  now we are debating the merits of each.  I'd very much be curious your thoughts and practices on this subject.

 

Current Team setup for my department

Team Name: Information Systems

     Channel: General (public)

     Channel: Network Team (public)

     Channel: Core Systems (private)

     Channel: Developers (private)

     Channel: Security Team (private)

     Channel: Supervisors (private)

 

The Supervisors channel makes sense to be private.  The Core Systems and Developers insist their channel should be private and think the Network team should be private too.  I feel since we are all one department and might be compelled to go and start up a discussion with a group from Core Systems, that we should be able to go in there and do so.  When they are looking for support from the Network team, they come into the Network channel. Ironically they still think it should be private and that we can all talk to each other in the General channel

 

I will continue to control the creation of private channels as I foresee a scenario where a subset of users could create a channel nobody would know anything about and could turn into a personnel issue - people talking about others, colluding, etc.  All without the knowledge of the department manager.

 

However, I need to come up with a standard for the organization.  When will we create private channels?  Should we generally be seeking to keep channels public?

 

fyi - most of our Groups will be private.  These Groups exist to support access to the Group SharePoint Sites, which is where the department document libraries exist.

 

Thanks for the feedback

 

 

 

1 Reply
Highlighted

@Bradley Wood 

 

Hi, in my experience there is no right or wrong with this essentially.  It's what you find works best for you as an organisation and what fulfils and internal policies or standards that you need to adhere to.

 

Microsoft recommend having Teams as open as possible in order to maximise the collaborative experience.  That's all well and good in theory, but in the real world you need to find what works best for you.

 

Looking at what you have got so far though, I think it looks good and makes sense.  :smile: