Jun 23 2020 02:12 AM
Jun 23 2020 02:12 AM
We run a consulting company and have switched to Teams. We have our own account and are now as well created as guests in 3 different customer accounts. Our problem is that we do not get chat messages from the 3 other accounts only from the one that we have as selected.
How to get chat messages displayed from different accounts?
Jun 23 2020 02:16 AM
Please check my blog here
It shows as short video on how to create external accounts as contacts in your tenant and to establish Teams association with them
Hope it helps !
Jun 23 2020 04:46 AM
So you suggest I have to add the users from my different clients as users in my own exchange and AD to get messages across accounts, that can't be the right approach
Jun 23 2020 05:12 AM
Jun 23 2020 05:49 AM
I can open Teams in Edge browser, no problem
But where to find "options" and "select app" in Edge?
Jun 23 2020 09:49 PM
Hi @christiangierahn ,
As I showed in my video, you may ned to create different Teams for your each extrenal clients. At the same time, you are the member of all Teams to enable you to access them all and they will be separated too
Jun 24 2020 12:56 AM
Now I understand
But I do not have the "app" available in my Edge. Probably an configuration somewhere?
Version: Microsoft Edge 44.18362.449.0
Jun 24 2020 04:19 AM
Jun 25 2020 04:37 AM
I ran windows update and got a new version of Edge. Now i have the "app" function
I added Teams as an app
Was the idea that each account could have its own app? Because I can only add Teams as app once
Jun 25 2020 05:29 AMSolution
Jun 25 2020 05:52 AM
I get it now, thanks. So now I can have my home account open in the application and one of the customer accounts open in the Edge App. I think I can even run a 3 login on Firefox :)
Aug 05 2020 09:52 AM
@James Mallalie Can Teams add a feature to main desktop app to provide notifications / messages from any signed in account. Currently I don't get messages unless I run multiple Teams - one from desktop, one from phone. This is very inconvenient.