Teams Access Error Message

Copper Contributor

Hello- I am a very small (1 person) company and I am trying to set up my "teams" to work with some clients, but am receiving the following message: You don't have access to the d3trainingsolutions org in Teams. Select another org, or contact your admin for more details. (Note, that I am the admin) Then it then gives me a drop down of one of my clients...so I am not sure what I need to do. I don't want to use the drop down for one client to create a team that the other client might see or that I am using their network since they connect

 

I'm have my account through GoDaddy and have an Office365 account if that helps. 

1 Reply

Hi @OkStateGrad ,

 

Are you trying to access Teams via the client or web version.

 

If client, could you try via https://teams.microsoft.com and let me know if the same is experienced.

 

Also in terms of Teams, do you have a full Teams license, so access to the Teams Admin centre: https://admin.teams.microsoft.com

 

Or was it the Free version that was signed up to utilising your O365 email/upn. It is just that I know the O365 supplied by GoDaddy is sometimes just essentially for Exchange Online and not say a M365 Business License with Exchange, SharePoint and all the other trimmings, one of which being Teams.

 

Thanks

 

Henry