Team not saving recording when leaving without click saving recording

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Visitor

Hello,

Recently , i have always had problems with team recording, when I recorded it and go out of team meeting after that without ending the record first , it will not be saved on team, and I lost it completely . It said Recording has stopped. Saving recording to Microsoft Stream…

But nothing happens

 

1 Reply
Hi, I get the impression this has worked before. You should open up a support ticket with Microsoft. If you're not an admin yourself reach out to that person for assistance. You can try this approach as well https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/meetings/troubleshoot-meeting-recording...

Also consider to opt-in using the new storage location OneDrive/SharePoint instead of "classic" Stream. You can direct the admin here https://docs.microsoft.com/en-us/microsoftteams/tmr-meeting-recording-change

A couple of pointers:
Recording continues even if the person who started the recording has left the meeting.
The recording stops automatically once everyone leaves the meeting.
If someone forgets to leave the meeting, the recording automatically ends after four hours.