Team meetings with external participants (Guests)

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Occasional Visitor

Hello,

due to the current situation, we rely on the use of MS teams in our Office Education (we are a university) This works quite well so far. But now we have found a problem:

 

When we plan a meeting and send it via email (e.g. in an Outlook appointment), guest participants cannot skip the lobby. But we have defined this for "everyone" in the meeting options. So it should work. But apparently these settings are not saved or applied to the meeting.

 

Is this a known bug? Thanks for your support.

Best Regards
René

2 Replies

Hi René,

 

see attachment - i only got a screen shot in german, but maybe you will find the point in your Teams AC as well

Regards Nadine

 

 

Hi @rkessler 

 

In case you are the Office 365 Admin of your Tenant can you please check the following settings on the Tenant. 

 

Login to Microsoft Office 365 Tenant 

Navigate to Microsoft Teams Admin Centre

Meeting Policies > Automatically Admit People

 

This would allow all the Guest Users into the meeting. There were some on-going issues last week wherein the setting made on the Office 365 Tenant in Europe didn't saved as there were some on-going issues on the backend of Microsoft.

 

Try to make the change in the settings again see if the issue re-occurs.  

 

With Regards,

Satish U