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Tags - Can't add anyone - "We had trouble applying your changes. Please try again later."

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New Contributor

Hello,

 

I keep getting this error message when trying to add people to MS Team Tags: "We had trouble applying your changes. Please try again later."

 

Anyone know how to unblock this. It's been almost a week :\  The MS Teams is private. I tried clearing the cache by removing IndexedDB.

 

Thanks!

2 Replies
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Have you tried making tags without periods in them?
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Solution

You can only create up to 25 tags at a time. If you go over this, the user profiles get corrupted and you can't add them to existing tags.

 

You will need to remove all the members from your MS Teams and re-add them. 

 

Then, you can add them to tags again. 

 

Thank you,