Switching organization only works on Teams online, not in the client

Copper Contributor



We have a user that today got invited to another organization.

When the user tries to Switch to that organisation on the Teams client he get promted by this picture below.




BUT! When the user tried in Teams online (https://teams.microsoft.com/) there is no problems switching organisation.


I have removed cache %appdata%\Microsoft\Teams and re-installed the client but no lucky.

Any ideas?


Thank you in advance!


3 Replies
Try wait some time and also do a logout of the Teams client and log back in!

Let us know

Othe thing you can do is grab the Teams Client Logs and attach them in a support ticket you fill
Hi Juan!

Thank you for the reply - I am not sure how to do that, do you have a guide or some link to a guide for doing that?

Thank you.