Feb 03 2020 05:52 AM
Hello Everyone,
I have a Surface Pro X running the 32bit MS Teams client. I've noticed that during Teams Meetings that after about 15 minutes or so, the client shuts down and restarts. Anyone else noticing this behavior?
Feb 03 2020 11:28 PM
Apr 01 2020 02:19 PM
Hi, I'm experiencing the same problem with the Teams 32 Bit App.
The crash does not happen with the Teams Web App (which I installed on the new Edge as a PWA), however unfortunately the Web App doesn't provide the video blur feature.
Apr 06 2020 11:19 PM
@patrickcp Is this issue fixed yet? Seems we have the same issue, and wonder how to resolve it.
Apr 07 2020 04:05 AM
@phoebe_yuen I had to switch to using my work provided laptop, and not use my BYOD Surface Pro X because of this issue. I did not have the time required to troubleshoot with Microsoft on this issue. I had hoped that a ARM 64 bit version would be coming soon since Microsoft released this product, but that is still not the case, as far as I can see.
Apr 22 2020 02:38 AM
Yes myself and a colleague have exactly the same issue with Surface Pro X.
It is so frustrating!
Apr 27 2020 09:01 AM - edited Apr 27 2020 09:19 AM
@charliejamesuk
We are not alone in the instability. Having the same issue myself with a Surface Pro X and it looks like a buggly 32bit x86 app emulation is to blame as Teams does not have a native ARM64 version yet.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/39333265-offer-a-native-window...
May 03 2020 02:21 AM
@Andy Saleen @patrickcp @phoebe_yuen @Deleted @charliejamesuk
Hopefully there is finally a fix.
In the latest Firmware update (https://support.microsoft.com/en-us/help/4526368/surface-pro-x-update-history) some fixes ("improves the Teams app experience", "improves system stability while using the camera") make us hope.
Let's try it, and see if this it brings the solution we were waiting for our Surface Pro X.
May 11 2020 08:36 PM
@patrickcp Regrettably I have this issue still ongoing with the SPPro X. Guaranteed to crash a minimum twice per day (of course always at the most inappropriate time)... being a partner driving Teams adoption makes this awfully unhelpful!
May 18 2020 08:53 AM
May 19 2020 08:01 AM
@maketrue I have the april 29th release and still see a couple crashes a day.
Jun 17 2020 07:39 AM
Jul 08 2020 08:57 AM
Welcome to the Surface Pro X Teams Crashing Club, its so frustrating!