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Suddenly Recording greyed out for Calls Only
Hi, all of a sudden users can no longer record calls. We can still record meetings just not calls. Is anyone else experiencing this, or does anyone know how to fix this.
TIA
- Thank you, however meant to post back on here that i found the solution. I had to set the following
Set-CsTeamsCallingPolicy -identity Global -AllowCloudRecordingForCalls $true
5 Replies
Hello Tanya Denton Since there hasn't been a response from the community yet, I'd recommend posting your question on Answers - there, there are support agents available to help with further troubleshooting with you until your issue is resolved.
- Thank you, however meant to post back on here that i found the solution. I had to set the following
Set-CsTeamsCallingPolicy -identity Global -AllowCloudRecordingForCalls $trueFor those who enjoy using the (Teams) O365 Admin portal/GUI:
(Will likely require a quite/close/open of Teams app to take effect)
