subscription error

%3CLINGO-SUB%20id%3D%22lingo-sub-1494345%22%20slang%3D%22en-US%22%3Esubscription%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1494345%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3Eevery%20time%20when%20I'm%20trying%20to%20subscribe%20i%20got%20the%20below%20error%20and%20i%20send%20it%20to%20my%20admin%20in%20the%20company%20and%20they%20did%20everything%20and%20till%20now%20i%20getting%20the%20same%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3E%22my%20email%20hasn't%20been%20added%20to%20your%20organization's%20directory.%20Contact%20your%20admin%20or%20try%20a%20different%20email.%22%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1494345%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EActivity%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ECommunity%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1494354%22%20slang%3D%22en-US%22%3ERe%3A%20subscription%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1494354%22%20slang%3D%22en-US%22%3ESo%2C%20you%20are%20sure%20you%20exist%20in%20the%20organizations%20directory%3F%20Can%20you%20login%20to%20portal.office.com%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1494378%22%20slang%3D%22en-US%22%3ERe%3A%20subscription%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1494378%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F72542%22%20target%3D%22_blank%22%3E%40adam%20deltinger%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eyes%20sure%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1494403%22%20slang%3D%22en-US%22%3ERe%3A%20subscription%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1494403%22%20slang%3D%22en-US%22%3EHow%20long%20was%20it%3F%20It%20can%20take%20a%20while%20these%20days%20to%20get%20provisioned%20in%20teams%20(up%20to%2024%20h%20due%20to%20COVID-19)%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1494423%22%20slang%3D%22en-US%22%3ERe%3A%20subscription%20error%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1494423%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F72542%22%20target%3D%22_blank%22%3E%40adam%20deltinger%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3Esince%203%20weeks%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

every time when I'm trying to subscribe i got the below error and i send it to my admin in the company and they did everything and till now i getting the same

 

"my email hasn't been added to your organization's directory. Contact your admin or try a different email."

4 Replies
So, you are sure you exist in the organizations directory? Can you login to portal.office.com?

@adam deltinger 

yes sure 

How long was it? It can take a while these days to get provisioned in teams (up to 24 h due to COVID-19)

@adam deltinger 

since 3 weeks