SOLVED

Streams Recorded Video is not working on Ipad and Mobile devices

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New Contributor

Hi Everyone, 
Facing one issue, while trying to open the recorded session of a meeting on my mobile device and Apple Ipad it's just playing audio, video is showing blank but on the laptop, it's working perfectly fine.
 
Kindly share your views on it. 

6 Replies
Best Response confirmed by Harry98765 (New Contributor)
Solution
Have you tried the Stream app?

@Harry98765 

 

My two cents.

My kids use the teams for class, and the records were not starting. And I found out that in the ipad setting, turn the time zone setting to "auto" solved the problem.

Hi

I have downloaded stream app but when I chose play in Microsoft streams nothing happens. Any help.

@KhushiDebnath same as mine, I have downloaded stream app but when I chose play in Microsoft stream nothing happens too. Do you know the solution yet?

@Ayuni Hi,
Try to open Microsoft teams in google chrome then try to play a stream recorded video from the Microsoft team in the crome.

Remove Stream app from tab, There will be an option to open in Microsoft Stream, click on it by default it will ask to download the app, try to open it in the chrome only. it will work