Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

Stopping and restarting recording overwrites the first recording?

%3CLINGO-SUB%20id%3D%22lingo-sub-2344460%22%20slang%3D%22en-US%22%3EStopping%20and%20restarting%20recording%20overwrites%20the%20first%20recording%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2344460%22%20slang%3D%22en-US%22%3E%3CP%3EI%20had%20an%20hour%20long%20meeting%20which%20was%20recorded%20from%20the%20start.%20The%20recording%20process%20was%20visually%20confirmed%20by%20multiple%20participants.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAt%20the%20end%20of%20the%20meeting%20I%20went%20to%20stop%20the%20recording%20but%20it%20did%20not%20immediately%20stop%20when%20I%20selected%20the%20option.%26nbsp%3B%20I%20went%20back%20and%20hit%20the%20option%20again%20and%20after%20a%20short%20delay%20it%20finally%20stopped.%26nbsp%3B%20However%2C%20when%20I%20checked%20Stream%20today%20the%20recording%20is%2029%20seconds%20long%20and%20there%20is%20no%20second%20recording.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFirst%2C%20there%20seemed%20to%20be%20a%20delay%20in%20how%20the%20recording%20options%20were%20behaving.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESecond%2C%26nbsp%3B%20why%20would%20it%20overwrite%20the%20previous%20video%20rather%20than%20just%20adding%20a%20(1)%20to%20the%20filename%20of%20the%20new%20one%3F%26nbsp%3B%20Was%20the%20processing%20time%20interrupted%3F%20Why%20was%20I%20not%20warned%20before%20the%20first%20video%20was%20overwritten%3F%26nbsp%3B%20%26nbsp%3BIs%20there%20a%20way%20to%20retrieve%20the%20video%20that%20was%20overwritten%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20seems%20like%20a%20significant%20but%20or%20a%20really%20annoying%20%22feature%22.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2344460%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ERecording%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2346613%22%20slang%3D%22en-US%22%3ERe%3A%20Stopping%20and%20restarting%20recording%20overwrites%20the%20first%20recording%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2346613%22%20slang%3D%22en-US%22%3EHello%2C%20sorry%20to%20hear%20that.%20I%20suggest%20you%20reach%20out%20to%20your%20IT%20admin%20who%20can%20open%20up%20a%20support%20ticket%20with%20Microsoft%20to%20see%20what%20happened.%20When%20you%20start%20and%20stop%20you%20should%20get%20a%20clip%20for%20each%20recording%20so%20to%20speak.%3CBR%20%2F%3E%3CBR%20%2F%3EUnfortunately%20you%20can't%20pause%20a%20recording%20today%20but%20there's%20a%20UV%20for%20that%20being%20planned%20%3CA%20href%3D%22https%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F36250456-possibility-to-pause-a-video-recording%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F36250456-possibility-to-pause-a-video-recording%3C%2FA%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

I had an hour long meeting which was recorded from the start. The recording process was visually confirmed by multiple participants. 

 

At the end of the meeting I went to stop the recording but it did not immediately stop when I selected the option.  I went back and hit the option again and after a short delay it finally stopped.  However, when I checked Stream today the recording is 29 seconds long and there is no second recording.

 

First, there seemed to be a delay in how the recording options were behaving. 

 

Second,  why would it overwrite the previous video rather than just adding a (1) to the filename of the new one?  Was the processing time interrupted? Why was I not warned before the first video was overwritten?   Is there a way to retrieve the video that was overwritten?

 

This seems like a significant bug or a really annoying "feature". 

 

 

1 Reply
Hello, sorry to hear that. I suggest you reach out to your IT admin who can open up a support ticket with Microsoft to see what happened. When you start and stop you should get a clip for each recording so to speak.

Unfortunately you can't pause a recording today but there's a UV for that being planned https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36250456-possibility-to-pause-...