Dec 02 2019 08:21 AM - edited Dec 02 2019 08:22 AM
I'm receiving notifications for channels which I've explicitly turned them off for, and the channels are hidden in the team. I've tried showing the channels again, going to channel notifications and making sure both options are off and then hiding the channel again but this hasn't helped. I see the same behaviour across multiple computers in both desktop client and web app. I had previously 'followed' the channels back when that was a thing, it's a possibly a hold over from that?
Would really like a way to disable them permanently.
Dec 02 2019 12:42 PM
Dec 02 2019 03:12 PM
@Chris Webb These are all new messages in the channel, no threads involved. Just to double check did press '...' on one of them and notifications are disabled.
Dec 02 2019 03:15 PM
Dec 03 2019 08:24 AM
@Chris Webb I've tried that already but tried again anyway yesterday and still got the notifications today unfortunately. The messages are being pushed to the channel via another team member's Flow setup but I don't think the source should make a difference.
Dec 03 2019 08:26 AM
Dec 09 2019 02:24 PM
@Chris Webb the flow does not use @ mentions. If another team mate posts in the channel I don't get notifications. However he does also gets the flow notifications for channels even when he's got them turned off, but for *different* channels to what I get them for.
Dec 11 2019 09:34 AM
Dec 12 2019 04:20 AM
@Chris Webb Correct, different channels in the same Team. I get notifications for some, he gets notifications for others. All of the channels are hidden. Happy to chat internally/screen share if it's useful or to sanity check, feel free to send a message on Teams.
Jan 16 2020 12:42 AM
@Chris Webb I have a very similar problem. We have an Azure logic app posting messages to a channel, and no matter what I try, I cannot stop being notified by the new messages coming in.
The frustrating part is, we've had this system live for over a year without issues, its only within the last month or so that this channel suddenly wont stop notifying, which makes me think something has changed in Teams.
Also extra frustrating as its a busy channel! :)
Anything you can do would be great! Thanks.
Feb 04 2020 01:54 PM
@Chris Webb , I'm having a similar issue only I don't believe it's due to an API call, Flow, etc. I subscribed to a handful of channels a year ago and unsubscribed (hidden, unpinned, whatever the term is) a lot time ago. I wasn't using notifications but I had to turn it back on for oncall issues. I continue to get notifications for channels I've unsubscribed from. I tried resubscribing to turn off all notifications for all new pots and all channel mentions, but that didn't work.
What else can I try?
I get dozens of messages per day that I want to ignore (the old channels) but I can't ignore potential client issues (channels I still have notifications configured for).
Feb 04 2020 02:19 PM
Feb 06 2020 07:46 AM
Hi all,
We have some users having the same issue.
Turns out that they weren't aware of the ability to silence the notifications in a specific conversation.
But considering, that a user can choose between three different locations to update the notifications, this doesn't surprise me at all.
Maybe this option needs a bit more accessible.
Cheers,
Emanuel
Feb 07 2020 08:23 AM
@Chris Webb I don't think I can do that. There's internal proprietary/client info even in the short preview. Is there something in the activity feed you want to know? I can also whiteout all the preview info but I don't know if that will help you.
Let me know about the notification type and I can check that too. This is driving me crazy. I don't mind trying things that might not work.
Feb 07 2020 08:42 AM
Feb 10 2020 10:30 AM
Feb 10 2020 11:25 AM
Mar 20 2020 11:36 AM
Hi @Chris Webb, I have this same issue. I've disabled notifications for a channel, but still get notifications in activity. I've tried toggling on and off, but the notifications keep coming through. Is there a fix?
Thanks,
Jesse
Mar 20 2020 12:20 PM
Mar 20 2020 01:03 PM
Hi @Chris Webb, I think that was it. Those notifications are unbelievably annoying because they appear the same as a direct message or channel mention would. Thank you very much for the help.