Sound dropping out in calls and meetings in Teams

Copper Contributor

We are using the Teams desktop client with Jabra Evolve2 65 Teams version headsets.

Also using Surface Pro 7 and 7+ with Dock 2, Win10 22H2, 

 

Many users are starting to experience sound drop outs in both calls and meetings and not being able to get it back with out rebooting PC.

 

All using Software installed on PC not mobile.

 

Any help would be helpful

 

Di

3 Replies
What I would do is check for updates in teams client. It seems to be something with the bleutooth drivers..

@paul keijzers thank you Paul. 
we have removed Bluetooth connections for all devices and using the USB and updated haves software too. It as ok for a about 6 weeks then started again. 

I would definitely log a ticket for this one!