SORRY WE NEED ADDITIONAL INFORMATION TO VERIFY YOUR IDENTITY

Copper Contributor

this keeps happening to me whenever I create ms teams account

I can't create because this keeps popping up on verification and whenever i click contact support in brings me to an error on my browser how absurd. its annoying

1 Reply
Hi,
you've posted your topic in Cortana community,
Microsoft Teams community is here:
https://techcommunity.microsoft.com/t5/microsoft-teams/ct-p/MicrosoftTeams

also are you trying to create free Teams or part of Microsoft 365 subscription?