I currently have two iPads with different Teams accounts for my kids' use for live video school teaching sessions.
When joining a video meeting, the incoming and outgoing video is working normally. However, sometimes when we join a meeting there is no incoming or outgoing video at all (even though the camera is working and showing the test video before joining the call, but upon joining it stops showing anything.) The audio works and we can hear and talk though. The camera is switched on, but trying to switch it off then on doesn't do anything - same with incoming video when we try to switch it off then on. However, when we power the iPad completely off then on the issue resolves on its own.
Exiting the app and closing it by double clicking home and swiping it away does not resolve the problem. The issue persists unless the iPad is switched off then on. Both iPads are at the latest iOS with the latest Teams installed. One iPad is the 2019 gen and the other is about 3-4 years old.
Any reason why this is happening on two separate iPads with different Teams accounts? Is this a common issue other people are facing? If so, what could be the problem and any suggested solutions. Thank you.
