SOLVED

Someone has already set up Teams for your organization

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Occasional Visitor

I don't know who setup our account.  Can you please assist?  

1 Reply
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

It's a very common questions, you should use the search before posting, and avoid waiting for someone to reply...

 

In most cases, you will have to "takeover" the tenant, follow the steps here: https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide

 

If that doesn't help, go over the suggestions here: https://techcommunity.microsoft.com/t5/microsoft-teams/quot-someone-has-already-set-up-teams-for-you...