Some users unable to paste Images in MS Teams

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New Contributor

Hi there,

Apologies if this is already discussed somewhere but I really can't find any up to date information.

 

We are hopefully going to roll out Teams to our organisation shortly. A deal breaker however would be if pasting images isn't working.

 

The reason I'm posting here is that I and a number of other colleagues don't have a problems, it works perfectly (With the exception of being unable to Right Click > Copy Image from Chrome and Ctrl+V into Teams.)

 

There are however a number of colleagues that just cannot get the pasting of images into Teams to work in ANY circumstance.

 

I'm at a loss as to why it's working for some and not others.

 

Would it possibly be a permissions / access / proxy thing? Just looking for some ideas on it to give me some direction.

 

Thanks in advance....

8 Replies

No, I've seen certain apps not allow it to copy and paste, I always tell people make the snipping tool your friend, it always works. Have them try that, show them the tool, snip what they wanted to copy then paste see if that works. On top of that some people just don't know about the tool, you can get better content with it, more focused and draw on the screenshots to point attention.

 

Also, pretty sure Microsoft is working on improving the copy and paste support in Teams. 

@Chris Webb 

 

My main issue is that I can do the following :

Copy and Paste from Powerpoint, word, excel etc

Copy and Paste from SnagIt, Snipping Tool.

Drag and drop from desktop / file explorer etc

 

Can't do:

Copy and Paste from Outlook / Chrome

Some of my colleagues literally can't do any of it, even the stuff I can do.

 

Which is why I'm wondering if it's a permissions thing?!

 

Thanks.

Not on the Teams side, there isn't a way to prevent pasting images for users so you should be good there. Client side thou might be some AV stuff causing it since electron is mostly web based it could be something there, but doesn't make sense if they have similar policies and software. I would try via web, and obviously maybe try as that user on your machine, then you can pinpoint if it's User based or device based and go from there.
Hi Chris,

Actually, I can usually can copy and paste images from Snipping Tool to Ms Teams, but now I can't. do you or anyone know what is the problem? Thank you,

@KRYPT1KAL I have the same issues. I used to be able to paste information but then had to reinstall Teams and now I can't paste any image into teams from any source. I usually use SnagIt, but also tried snipping tool and now, the only workaround I found is to save the image and send it through teams as drag and drop. Not ideal, not easy, it's very inconvenient, but it works. I hope this has a fix or someone can reply with a what's the fix here soon.

I'm having the same issue now too. Can't cut and paste an image into a MT Teams meeting invitation. Really frustrating. If there is anyone out there with a solution I would love to hear it.

@Sam Hanley Same here..  had no issues until i signed on this past Monday.  such a bummer cause it is causing me extra work.

@cemley issues started for me 2 days ago - I usually copy/paste from SnagIt - I was doing this for ages... and all of a sudden, as of 2 days ago, it's not working. Such a pity.